The only personal information we hold is what an order needs: a name, a delivery address, and a way to reach you if a harvest is delayed.
One cookie, to remember the banner. Page counts are aggregate. There is no advertising or retargeting code on this site.
You're entitled to see, change, or delete any personal data we hold about you. You can also ask us to export it in a portable format (typically a CSV or JSON file), or to restrict how we process it. Send us a note and we will respond within thirty days. We do not charge a fee for this. If you believe we have mishandled your data, you may also complain to the data-protection authority in your country.
Buying honey means giving us a name, a delivery address, and contact details. Payment is handled by our provider and card numbers never reach us. That is the whole of what we hold about a customer.
Honey must not be given to children under twelve months because of the risk of infant botulism. This warning is on every jar and on every product page. We repeat it here because it matters more than anything else on this page.
We do not publish precise hive locations. Apiaries are vulnerable to theft and to disturbance, and the landowners who host them expect discretion. We name the region and the forage, not the coordinates.
No advertising trackers run on this site. We count page views in aggregate to see which harvests people read about.
Order records follow the statutory bookkeeping period. There is no marketing list unless you asked to join one. Email hello@swiftblendgate.com about your data.
Orders are placed by adults, and we hold no records on under-fifteens. The infant warning above is about who eats the honey, not who buys it.
Swift Blend Gate, 〒164-0014 Tokyo, Nakano Ward, Minamidai, 5-23-2. Telephone +81 3-3384-2501, email hello@swiftblendgate.com. One person is responsible for how information is handled here, and that person answers this address.
If a jar arrived broken or the honey was not as described, email a photo — it will be replaced without argument. Otherwise write to the address above and you will get a reply within two weeks. You may also raise a matter with the Personal Information Protection Commission of Japan.
Harvests and apiaries change from year to year and this page is revised when they do. The date below records the last revision. Last revised 27 July 2026.
Our records are mostly about colonies: hive numbers, inspection dates, forage, and yields. None of that is about you.
The only customer records are orders. There is no account to create, no password to forget, and no profile being assembled from what you buy.
Email us and we will tell you exactly what is attached to your name, correct it, or delete it. No form and no fee.
We answer within two weeks. Where an order sits inside the statutory bookkeeping period we will say so rather than pretending it is already gone.
If a request comes from an address that does not match the order, one verifying question follows before we act.
Orders are held by our shop platform and our payment provider, each under their own published terms. On our side, the person who packs jars is the only one with access.
There is no analytics profile tied to a visitor, no advertising account holding a copy of anything, and no customer list stored anywhere outside the shop platform.
We have never sold or shared a customer list and have no intention of starting. It is a small enough operation that this is a straightforward promise to keep.
This is a shorter privacy policy than most, and that is deliberate rather than an oversight. We sell jars of honey by post. There is no account to create, no newsletter running by default, no loyalty scheme, and no advertising network involved at any point. The list of things we could tell you about is genuinely short.
Most of the record-keeping in this business is about bees rather than buyers: inspection dates, forage notes, hive weights, and yields per colony across a season. None of that touches a customer, and none of it appears here because none of it is personal information.
If a policy of this length reads as thin, the test worth applying is whether it answers the questions that matter — what is collected, why, who else sees it, how long it stays, and how you get it removed. Those are all above. Anything longer would be padding, and padding in a privacy policy is how the important parts get buried.
We sell at a small number of markets and food shows each year. Card payments there run through the same provider as the website, so nothing extra is collected. Cash sales leave no record of you at all, which remains the most private way to buy honey from anyone.
If you ask at a stall to hear about the next harvest, we take an email address on a paper sheet and type it in that evening, then destroy the sheet the same night. It does not sit in a box in the van for a season, and it does not get typed up later from a pile.
Small food businesses close and beekeepers retire. If this one winds down, order records are destroyed at the end of the statutory retention period and the harvest-notification list is deleted immediately rather than being sold on as an asset. That is worth writing down now, while nothing is happening, because it is not a promise anyone makes credibly afterwards.